About This Policy
This Privacy Policy applies specifically to the mobile game CiviCraft (app ID
com.osamawalid.civicraft on Android and iOS). CiviCraft is made by
Bayyara Games, an independent mobile game studio in Amman, Jordan, and published on
Google Play and the App Store by Osama Hasan. “We” in this policy means Bayyara
Games. It does not cover other apps by the developer, which are described in the
general privacy policy or in their own policies.
CiviCraft is a single-player city builder. It runs on your device and has no account with us and no game servers. It measures gameplay with Google Analytics for Firebase and sends crash reports through Firebase Crashlytics, and with your permission it shares some gameplay events with Meta app events. It shows optional rewarded videos through Google AdMob, signs in to Google Play Games or Apple Game Center when it starts (you can cancel) and keeps a cloud save there if you want it to, and sells optional items through Google Play and the App Store.
Data We Collect
Your city on your device
The game saves your progress, settings and purchases on your device: your city and its buildings, resources, coins and gems, your Legacy perks, quest and season progress, and the items your purchases have already delivered. This is not sent to us.
Deleting the app removes it from your device. Start a new city in Settings resets your progress but keeps your purchases and Legacy perks.
Cloud save (optional)
While you are signed in to Google Play Games (Android) or Apple Game Center (iPhone and iPad) and Cloud save is on in Settings, the game also keeps a copy of your city in your own Play Games saved games or Game Center saved games (stored in your iCloud), so you can continue on another device. The copy is stored in your Google or Apple account, not with us. Switch off Cloud save in Settings to keep your city on this device only.
Usage data
The game sends gameplay events, such as ages reached, buildings built, tutorial progress, purchases and video rewards, to Google Analytics for Firebase, together with basic device information and an app-instance identifier. This helps us balance the game. Google Analytics is part of the game and has no switch. It never uses your advertising identifier and its data is not used for advertising: its collection of the advertising ID is switched off, and its advertising storage, ad user data and ad personalisation signals stay denied. See Firebase privacy information.
Meta app events (with your permission)
Some of these events also go to Meta app events, which tell us which of our ads on Facebook and Instagram brought players to the game: app opens, ages reached, the finished tutorial, achievements, gems spent, reaching the Golden Age, founding a new colony, and confirmed store purchases with the product, price and currency. Meta receives them only with your permission:
- iPhone and iPad: the game shows Apple's App Tracking Transparency prompt once, early in the game. Meta app events run only while you allow tracking; otherwise Meta's SDK does not start.
- Android in the EU, the EEA, the UK and Switzerland: the game asks you once, after the first tutorial step. Meta's SDK starts only if you choose Allow.
- Android elsewhere: Meta app events are on unless you switch off Share data with Meta in Settings.
You can switch Meta off at any time under Share data with Meta in Settings. Meta's automatic event logging stays off. With the events it sends device and app information such as model, operating system version, language and time zone, and your device's advertising identifier (on iPhone and iPad, Meta only runs while you allow tracking). See the Meta Privacy Policy.
Neither Google Analytics nor Meta receives your name, email, or Google Play Games or Game Center name or ID.
Crash reports
If the game crashes, Firebase Crashlytics sends a crash report: the device model, operating system version, the state of the app, the names of the last few game events before the crash, and an installation identifier. Crash reports contain no name, email or game account and are used only to find and fix bugs. They are part of the game and have no switch.
Ads (AdMob)
The game shows rewarded videos served by Google AdMob, for example to double what your city made while you were away. A video plays only when you tap to watch one for a reward, and each kind of reward has a daily limit. Now and then the game also shows a short full-screen ad from Google AdMob right after you finish a story step: never before the Copper Age, in the first 5 minutes of play, more than once every 15 minutes or six times a day, or soon after a video or a purchase. Ads are limited to content suitable for a PG audience. When an ad is requested or shown, Google may collect:
- Device information and identifiers, including your advertising ID on Android. On iPhone and iPad your advertising identifier is shared only if you allow tracking in Apple's prompt.
- Approximate location derived from your IP address
- Ad interactions, e.g. starting or finishing a video
- Diagnostics related to ad delivery
Google may use this to show, personalise and measure ads. Where the law requires it (for example in the EEA, the UK and Switzerland), the game shows Google's consent form before any ad is requested, and ads are personalised only with your consent. You can change your choice at any time with Privacy options in the game's Settings, which appears wherever that choice applies. Players who buy Ad-Free Rewards (No Videos in the shop) or join the VIP Club get video rewards without watching videos and see no full-screen ads.
Google Play Games and Game Center
When the game starts, it signs in with Google Play Games (Android) or Apple Game Center (iPhone and iPad) on supported devices, whatever the Cloud save setting. You can cancel and play without signing in. The platform shares your player identifier and display name with the game. Your player name and ID are never sent to analytics, Meta or crash reports. Apple and Google process your account under their own privacy policies.
How Your Data Is Used
The information described above is used to:
- Run the game and keep your city on your device and, if you choose, in your cloud save
- Show the rewarded videos you choose to watch and give you their rewards, and show the occasional full-screen ad
- Deliver the items you buy
- Sign you in to Google Play Games or Game Center when the game starts, unless you cancel
- Find and fix crashes
- Balance the game
- Measure our own advertising campaigns through Meta app events, with your permission
The game does not sell your data. The third-party services listed below process data under their own privacy policies.
Third-Party Services
CiviCraft relies on the following third-party services:
| Service | Provider | Purpose & data involved |
|---|---|---|
| Google Analytics for Firebase Privacy information |
Always on, as part of the game. Measures gameplay events with an app-instance identifier and basic device information; never the advertising identifier, and no names, emails or account IDs. | |
| Meta app events Meta Privacy Policy |
Meta Platforms | Only with your permission: on iPhone and iPad if you allow tracking, on Android in the EU, the EEA, the UK and Switzerland if you say yes, and elsewhere on Android unless you switch off Share data with Meta. Measures which of our ads brought players to the game, using app opens, a few gameplay events, purchases with their price, device information and the advertising identifier. |
| Firebase Crashlytics Privacy information |
Always on, as part of the game. Crash reports with device model, system version, app state, recent game events and an installation identifier. | |
| AdMob (rewarded videos and full-screen ads) and User Messaging Platform Google's ads & privacy |
Serves the rewarded videos you choose to watch and the occasional full-screen ad, and asks for consent where required; may collect device information and identifiers, IP-derived approximate location, ad interactions and diagnostics. | |
| Google Play Games (Android) Privacy policy |
Sign-in when the game starts (you can cancel); shares your player identifier and display name with the game, and with Cloud save on stores your city in your saved games. | |
| Game Center (iPhone and iPad) Privacy policy |
Apple | Sign-in when the game starts (you can cancel); shares your player identifier and display name with the game, and with Cloud save on stores your city in your saved games in iCloud. |
| Google Play / App Store billing | Google / Apple | Handles checkout and payment for in-app purchases. See In-App Purchases. |
Data Storage & Security
We do not run servers for this game and do not keep a copy of your city. Your city is stored on your device and, if you use Cloud save, in your own Google Play Games or Game Center account. Usage data, crash reports and ad data are held by Google, and Meta app events by Meta. Data sent between the game and these services is encrypted in transit.
In-App Purchases
Purchases are optional. They are gem packs, the one-time Starter Pack, Ad-Free Rewards (every video reward without watching, and no full-screen ads), the VIP Club monthly subscription and the season pass. Cosmetic outfits and decorations are earned in the game, bought with gems or coins, or come with the Starter Pack and the season pass.
Google Play or the Apple App Store handles checkout and billing; we never see your payment card or bank details. The game only receives confirmation that a purchase happened so the item can be delivered, and that record stays on your device. A purchase is also sent to Google Analytics as one of the events described above and, while Meta is allowed, to Meta app events with its price and currency. The VIP Club renews until you cancel it in your Google Play or App Store account, and refunds go through the store you bought from.
Deleting Your Data
There is no account with us to delete. Your data can be removed like this:
- On your device: deleting the game removes your city and everything the game saved on that device. Start a new city in Settings resets your progress but keeps your purchases and Legacy perks.
- Cloud save: switch off Cloud save in Settings to stop updating it. The saved copy lives in your Google Play Games or Game Center account, where you can delete the game's saved data.
- Meta app events: switch off Share data with Meta in Settings to stop sending them. On iPhone and iPad you can also turn off tracking for CiviCraft in Settings → Privacy & Security → Tracking. To ask about or delete data already sent, email us.
- Usage data and crash reports: Google Analytics and Crashlytics are part of the game and have no switch. To ask about or delete data already sent, email us.
- Ads: change your consent under Privacy options in Settings, and reset or delete your advertising ID in your device's settings. Ad data is held by Google, and Google's privacy tools apply to it.
- Google Play Games and Game Center: these accounts belong to Google and Apple; manage them in your Google or Apple account settings.
To ask about or delete data held by the services above, email support@bayyaragames.com.
Children's Privacy
CiviCraft is meant for players aged 13 and over. It is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided personal information through the game, contact us and we will delete it.
Your Privacy Rights
Depending on where you live, you may have rights under laws such as the EU/UK General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) — for example, accessing, correcting, or deleting your personal data, or objecting to its use.
To exercise your rights or ask questions about your data, contact us at support@bayyaragames.com. Data held by Apple, Google or Meta under the services described above is also covered by their own privacy tools.
Changes to This Policy
If this policy changes, the revised version will be posted on this page and in the game with a new “Last updated” date.
Contact
For any question, concern, or request about CiviCraft and your data, email support@bayyaragames.com and we will get back to you.
Contact Information
Made by Bayyara Games, published by Osama Hasan — Amman, Jordan